Frequently Asked Questions

Please see below for answers to frequently asked questions about Swedish Hospital:

Where is the Hospital Located?

Swedish Hospital’s main entrance is located at 5140 N. California Avenue in Chicago. On-campus parking is available, and the hospital is accessible by public transportation. For directions and transportation options, click here

How Much Does Parking Cost?

Parking in our on-campus garages costs $4. Both garages can be accessed from California Avenue. 

How Do I Locate a Patient at the Hospital? 

To locate a patient at the hospital, please call 773-878-8200.

 Are You Seeing Patients/Are Doctor's Offices Currently Open?

Yes, we are currently seeing patients and utilizing telehealth appointments whenever possible. Check with your doctor's office to learn their current availability.

Some departments and facilities may be operating with abbreviated hours. Please call 773-878-8200 for current hours of specific departments.

How Do I Search for a New Doctor at Swedish Hospital?

To find a doctor, visit SwedishCovenant.org/doctor. You can search by specialty, languages, location and other factors that matter to you.

How Can I Schedule an Appointment for a Test Ordered by My Doctor?

Lab work, X-rays and EKGs do not require an appointment. You can register on the first floor of Galter Medical Pavilion, then walk over to the appropriate patient testing area. Diagnostic tests such as mammograms, MRI's and CT-Scans require an appointment. Please call 773-878-6888 to schedule your appointment. Most tests require a doctor's order. 

How Can I Access My Medical Records Online?

Our updated Patient Portal systems allow you to view a summary of your medical record online, pay your bill, request an appointment and more. Click here to learn more about our online portals. If you would like a paper copy of your medical record, please click here

What is Your Visitor Policy?


We understand the importance of family members and loved ones during a hospital stay. Our visitor policy is designed to ensure the comfort and safety of all of our patients. For detailed information about our visitation policy, including visiting hours, please click here

How Can I Learn More About Careers at Swedish Hospital?

Thank you for your interest in a career at Swedish Hospital. All our career openings can be found on our online job board. For more information about what it means to work at Swedish Hospital, click here.