Visiting Hours, Guidelines and Services For Our Patients

From our wide range of medical services, to our healing, spiritual and social services, we work hard to create an unmatched hospital experience for our patients and visits. Swedish Covenant Hospital recognizes the importance of visitation to the comfort and healing of our patients, and welcomes visitation at all times without discrimination.  

Visitation is welcomed 24 hours, patient driven and encouraged at all times unless contraindicated. Suggested patient visiting hours are between 9 a.m. and 8 p.m.. These hours are considered most conducive to visitation.

For more detailed information regarding visitation at Swedish Covenant Hospital, please refer to our Visiting Guidelines (PDF).

Lobby Hours

Galter Medical Pavilion
Monday - Saturday: 5:30 a.m. to 10 p.m.
Sunday: 6:30 a.m. to 10 p.m.

Anderson Pavilion
Monday - Saturday: 6:30 a.m. to 8:30 p.m.
Sunday: 6:30 a.m. to 8:30  p.m.

Wireless Internet Access

Swedish Covenant Hospital has free high-speed internet access available across campus via our Wireless Guest Network. Instructions on how to connect to the network are available at nurses' stations and unit front desks.

Terms Of Use
Before connecting to the Guest Network, you must accept the Guest Network agreement, which explains:

• The Guest Network is not secure, and you accept all risks of damage to your computer by connecting to it.
• Wireless users should not transmit their credit card information, passwords or any other sensitive personal information while using any wireless "hot spot."
• Swedish Covenant Hospital cannot be held responsible for theft, loss or damage to your devices.
• Any restriction or monitoring of a minor's access to the hospital's wireless network is the sole responsibility of the parent or guardian.
• The Guest Network is a limited network provided for guests of the hospital, and some websites may be unavailable.
• If you have any problems accessing the internet over the wireless connection, staff cannot make changes to your network settings or perform any troubleshooting on your device.




Patient Room Details

Upon admission to the hospital, you will receive a copy of our Patient Handbook, which contains information about your stay.

Cleaning
Your room is cleaned by Swedish Covenant Hospital's Environmental Services Department daily. For the protection of our patients and employees, standard safety precautions are followed. This means that our employees may wear gloves, masks, gowns or protective eye gear when there is a possibility of exposing contagions.

Internet and Telephone
Wireless internet is available in patient rooms. For your convenience, you may make free local calls from your room. Any calls placed outside of our local calling area will require the use of a calling card. TTY and auxiliary devices for the hearing impaired are also available. Swedish Covenant Hospital is not responsible for any valuables brought into the hospital.

Linen
Your caregiver provides a clean washcloth, towel, gown and pillowcase on a daily basis. Other linens are changed as needed.

Meals and Dietitian Services
Your doctor prescribes your diet to meet your individual health needs. If you are on a modified diet while in the hospital, a registered dietitian is available to provide nutrition counseling at no charge. International menus, including Korean and Hispanic foods, are also available. Patients may also receive certain diet selections for religious purposes (Kosher or Halal). 

Security
Swedish Covenant Hospital is dedicated to providing a safe and secure environment for all who enter our facility. All Swedish Covenant Hospital employees wear picture identification badges while on duty. Swedish Covenant Hospital has a closed-circuit monitoring system that records activities in key areas of the hospital and parking facility.

Services for Those With Disabilities
Swedish Covenant Hospital is committed to serving patients with disabilities. To ensure that patients with impaired sensory, mobility or speaking skills have an equal opportunity to benefit from hospital services, a variety of resources and services are available. For more information, call 773-878-8200, ext. 1700.

Smoking
Swedish Covenant Hospital maintains a smoke-free environment.

Television
Swedish Covenant Hospital offers a 24-hour interactive TV system, which includes free basic TV and a library of spiritual and health programs. A premium TV package is available for a small daily fee.

Visiting Guidelines
Visits from family and friends are a welcome and important part of the recovery process. Visitors are requested to stop at the Information Desk in the hospital lobby to obtain a visitor pass. Two visitors, ages 6 and over, may be in the patient room at one time.

Visiting Hours
Our visiting hours are designed to allow family members and friends to visit their loved ones at times that protect all patients from disruption. Click here for more information about our Visiting Policy



Dining Options

Swedish Covenant Hospital offers three on-campus options for guest and visitor dining.

Chill Cafeteria
Main Building, Basement Level
5145 N. California Ave.

Swedish Cafe
Galter Medical Pavilion, First Floor
5140 N. California Ave.

Au Bon Pain
Foster Medical Pavilion, Ground Level 
5215 N. California Ave.

Galter LifeCenter

Swedish Covenant Hospital is proud to partner with Galter LifeCenter, Chicago's only certified medical fitness center.

Galter LifeCenter is a full-service health and workout facility offering progressive fitness, exercise, rehabilitation and wellness programs for the whole family. With many credentialed health and fitness professionals on staff, as well as therapists and a multi-lingual team, Galter LifeCenter encourages and enables you to pursue fitness from a holistic perspective.

In addition to a full range of exercise options and state-of-the-art equipment and facilities, you also have access to the skills, knowledge and professional guidance you need to improve nutrition, manage stress, prevent illness and injury and live purposefully.

Galter LifeCenter is conveniently located on Swedish Covenant Hospital's main campus. For more information about the programs offered, visit GalterLifeCenter.org or call 773-878-9936.