How to Pay Your Bill

You may receive multiple bills for a single office visit. Some charges originate from your Swedish Medical Group doctor and others from Swedish Hospital. In cases in which you receive more than one bill, the doctor and hospital both submit both bills to your insurance company.

You may receive additional bills from independent physicians, radiologists, pathologists and other specialists. Please contact these physicians directly if you have questions concerning your bill.

Pay Your Bill Online With NorthShoreConnect

NorthShoreConnect Bill

If your statement looks like the screenshot to the right
AND is for Swedish Hospital services with a date of service of November 6, 2021 or later
OR is for Swedish Medical Group services with a date of service of September 29, 2020 or later

You can pay your bill online through NorthShoreConnect>>

Pay By Phone

To pay a Swedish Hospital or Swedish Medical Group bill with these service dates by phone, or for help with your NorthShoreConnect account, please call 847-570-5000.

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Hospital Bills Prior to Nov. 6, 2021

If your statement looks like the screenshot to the right (below on mobile), and is for Swedish Hospital services with a date of service prior to November 6, 2021, you can pay your bill online, by phone or in person.

Click here to pay your bill online, call 773-694-8666 or 855-216-4763, or visit our cashier on the first floor of the Galter Medical Pavilion (5140 N. California Ave.), Monday through Friday from 8:30 a.m. to 5 p.m.

SCH_Statement Snapshot

Medical Group Bills Prior to Sept. 29, 2020

If your statement looks like the screenshot to the right (below on mobile) and is for Swedish Medical Group services with a date of service prior to September 29, 2020, you must pay via phone, in-person or by mail.

Call 773-293-4374 or visit our Patient Financial Services team at 5140 N California Ave., Suite G140, Monday through Friday from 8 a.m. to 4:30 p.m.

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Your Rights and Protections Against Surprise Billing (Balance Billing)

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing.

See our disclosure notice for more information.

Good Faith Estimates

Health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

See our notice below for more information.

Additional Resources

Follow the links below to view additional resources available through Swedish Hospital:

The Healthcare Financial Management Association has developed a guide to help consumers get answers to questions about health care prices, compare prices for a particular service among providers and better understand, plan and manage out-of-pocket health care costs.

Using the patient and billing portals will take you off of SwedishCovenant.org and onto a third party website, which follows its own privacy practices.

When you get emergency care or are treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from balance billing. See our disclosure notice for more information.

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